1. Does the collar come with an AirTag?
No, the AirTag is not included. Our collars are designed to securely hold your existing Apple AirTag. You can purchase the AirTag separately from Apple or authorized retailers.
2. Is the collar safe for my cat?
Yes! The collar has a breakaway safety buckle that releases under pressure, preventing choking or injury if your cat gets caught on something.
3. What sizes do you offer?
Our collars are adjustable and fit most adult cats. Please refer to the sizing guide on the product page and measure your cat's neck for the best fit.
4. Is the collar waterproof?
The collar is water-resistant, and the AirTag holder provides splash protection. However, we don't recommend submerging it in water.
5. Can I use this collar for a kitten or very small cat?
We recommend using the collar on cats weighing at least 3 kg. For smaller kittens, please supervise and ensure a secure, comfortable fit.
6. How do I install the AirTag into the collar?
Simply slide your Apple AirTag into the built-in holder. It fits snugly and stays in place during your cat’s adventures.
7. Do you ship internationally?
Yes! We offer worldwide shipping. Shipping times and fees are shown at checkout based on your location.
8. What is your return policy?
Returns are accepted within 14 days of delivery if the item is unused and in original condition. Buyers are responsible for return shipping. For more, see our Returns Policy page.
9. How can I contact you?
Use our Contact page or email us at [kittytagstore@gmail.com]. We'll reply within 1–2 business days.
10. Do you offer bulk or wholesale orders?
Yes! We’d love to work with pet stores, shelters, or gift shops. Please contact us for bulk pricing and lead times.
11. Do you offer gift wrapping?
Yes, we offer gift packaging at checkout. It’s a perfect surprise for fellow cat lovers!
